WishKing Privacy Policy

At Wish King, we are committed to protecting the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we at WishKing Casino collect, use, store, and safeguard your information when you register an account, make a deposit, request a withdrawal, or otherwise interact with our services. By using Wish King Casino, you consent to the practices described in this document. Wishking.com is operated by Rapiso Limitada, a company registered in the Republic of Costa Rica (Registro Nacional №3-102-901768), with its registered office at Barrio Dent, San José, Costa Rica. Our operations are licensed and regulated under License Number 0000174 issued by the Tobique Gaming Commission.

Information We Collect

When you create an account with us, we ask you to provide certain personal details so that we can verify your identity and comply with our regulatory obligations. Our WishKing registration process requires accurate and complete information, and we reserve the right to suspend accounts containing false data.

• We collect your full name, date of birth, residential address, phone number, and email address
• We record details related to your Wish King Casino login credentials, including username and encrypted password
• We gather payment information necessary to process your WishKing deposit and withdrawal requests, including card details, e-wallet identifiers, or cryptocurrency wallet addresses
• We store copies of identification documents submitted during our KYC (Know Your Customer) verification process
• We track your gameplay activity, including wagers placed on slots, roulette, blackjack, and live casino tables
• We log technical data such as your IP address, device type, browser, and operating system

Verification and KYC Data

In line with our licensing requirements, we at WishKing Casino verify the identity of players once a cumulative deposit of 2,000 EUR / 3,000 CAD has been reached within any 180-day period, or whenever our compliance team deems it necessary. This process may require you to submit government-issued identification, proof of address, and proof of payment method ownership. Our payment agent, ANACUA LIMITED (Archiepiskopou Makariou III, 84, Office 1, 6017 Larnaca, Cyprus, Registration number ΗΕ 463188), may also process certain transaction-related data on our behalf to facilitate secure payment handling.

How We Use Your Information

We at WishKing use the information we collect to operate our platform safely, deliver a smooth gaming experience, and meet our legal obligations. Our Wish King Casino compliance team relies on this data to detect fraud, prevent underage gambling, and support responsible gaming initiatives.

• We use your data to process your WishKing withdrawal requests and confirm the legitimacy of transactions
• We use contact details to send you account notifications, security alerts, and updates regarding wishking promotions
• We analyze gameplay patterns to personalize offers, including tailored bonus codes and VIP rewards
• We use technical data to protect our systems against fraud, unauthorized access, and cheating
• We retain transaction records to comply with anti-money laundering (AML) regulations

Marketing Communications and Promotional Data

Choose Wish King - we're transparent about how your data supports our promotional activities. With your consent, we may send you information about our welcome bonus, free spins offers, and a wishking promo code that may be applicable to your account. Our Wish King team also uses aggregated data to design loyalty rewards for our VIP Club members, including Noble Knight, Crowned Lord, Grand Duke, Royal Court, and Crown Elite tiers. You may withdraw your marketing consent at any time by contacting our support team or adjusting your account preferences.

Cookies and Tracking Technologies

We at WishKing Casino use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic on our site. Cookies also help us understand which promotional campaigns, including any referral or wishking bonus code links, brought you to our platform. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our website.

How We Share Your Information

Our WishKing platform does not sell your personal data to third parties. However, we may share information with trusted partners strictly for the purposes outlined below:

• We share data with payment processors, including our payment agent ANACUA LIMITED, to complete your WishKing deposit and withdrawal transactions
• We share information with regulatory authorities, including the Tobique Gaming Commission, upon lawful request
• We share data with identity verification providers to complete KYC checks
• We may disclose information to law enforcement agencies where required by law
• We share limited data with software providers to enable fair operation of games such as our live casino tables and jackpot titles

Data Security

We at Wish King Casino implement industry-standard security measures, including SSL encryption, firewalls, and restricted access controls, to protect your personal and financial data. Our security team continuously monitors our systems for suspicious activity, and we require multi-factor safeguards for sensitive account changes, such as updates to your Wish King Casino login credentials or withdrawal instructions. Despite our best efforts, no method of electronic transmission is entirely secure, and we encourage you to use strong, unique passwords for your account.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including ongoing compliance with AML regulations and dispute resolution related to WishKing withdrawal or deposit transactions. Typically, we retain account and transaction records for a minimum period required under Costa Rican law and our licensing conditions, after which data is securely deleted or anonymized unless a longer retention period is legally mandated.

Your Privacy Rights

As a player at Wish King, you have certain rights regarding your personal data. We are committed to respecting these rights and responding to your requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to certain processing activities, including direct marketing
• You have the right to withdraw consent for optional data processing at any time

To exercise any of these rights, please contact our support team, and we will guide you through the verification and request process.

Children's Privacy

Wish King Casino services are strictly intended for individuals who have reached the legal gambling age in their jurisdiction, generally 18 years or older. We do not knowingly collect personal information from minors. If we become aware that an underage individual has registered an account, we will immediately close the account and delete the associated data.

International Data Transfers

Because we at WishKing Casino operate internationally, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica and Cyprus, where our payment agent is registered. We take appropriate steps to ensure that any such transfer complies with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of Wish King Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we at Wish King handle your personal data, or if you wish to exercise any of your privacy rights, please reach out to our dedicated support team through live chat, available 24/7 after registration, or via email at [email protected]. Our customer support is available in English and French to assist you with any privacy-related concerns.